Six hundred people participated in an online survey to find out what people had to say about the quality of their windows, pricing, energy efficiency, and the customer service provided by their window suppliers. Here’s what the survey reveals:
70 percent say their windows do not meet their expectations of energy saving.
Could it be because their windows are not energy-efficient ones? This would correspond with data retrieved from other studies showing only 58% of residential windows and doors contain energy efficient glass.1 The U.S. Department of Energy notes that windows can account for up to 25 percent of your heating bill.2 Installation of energy efficient windows therefore can go a long way in saving on costs related to lighting and heating.
Does your home have energy efficient windows? If not, now is a good time as any to consider installing them. The government offers tax rebates on windows and doors that have the Energy Star rating.
65 percent think the windows in their homes were not purchased at the best possible price
A majority of those polled thought that they could have bought the windows in their homes at a much better price as compared to 35 percent of the respondents who were pleased with their purchase price.
How can you make sure you are not part of the 65 percent who were disappointed with their purchase? Look around for the best deal, check reviews of manufacturers or suppliers through online social media networks and on credible sites like the Better Business Bureau (BBB). Compare products, prices, energy efficiency ratios and their warranties. Companies that offer longer warranty periods know that their product is good. Some companies will manufacture their own products and provide their own certified contractors for installation. In that case, these companies may cover both products and installation under their warranty.
68 percent feel that their home improvement window company does not provide a good after-sales service
An excellent after-sales service is what keeps customers going back the next time round. The numbers in the survey, however, paints a pretty grim picture of most companies’ after-sales service. Even though 32 percent of those polled were happy with the after-sales service, 68 percent of respondents felt that their home improvement company’s after-sales service is not good.
To avoid after-sale service disappointment, consumers must do their homework on the company before they purchase a product. Ask the company for referrals. Call them up and find out what their experience was. A good warranty speaks well of the company.3
70 percent feel the windows in their homes do not need to be repaired and 70 percent don’t consider windows a top priority when it comes to home improvement
Only 30 percent of the respondents said that they considered windows as top priority on a home improvement project, but 42 percent said they would consider replacing their windows in the near future. And for good reasons! Replacing windows has its advantages. Studies have shown that in cold regions, low-emissivity coated windows can cut down on heating costs by a significant 34 percent compared to single-glazed, uncoated windows.4 Look out for the Energy Star® label to make sure of the high energy performance of your windows.
Consumers should check for faulty windows regularly. It is recommended you check the air sealing in your windows from time to time, look for cracks or leakage that could let the draught in. Covering these gaps can significantly reduce your energy consumption. Those living in extreme climates may require their windows to be repaired more frequently than those living in more moderate climates.
Don’t remain uninformed about the importance of energy efficiency windows
The installation of windows that perform well and are energy efficient can help in improving the energy settings in your home. Even though installing new windows can be expensive, the costs can be balanced out with price savings in the years to come and a luxurious vibe and appealing look that new windows bring- completely redefining your living space and adding value to your home in case of a resale. Purchasing energy efficient windows also helps you contribute towards making our planet greener. Studies show that greenhouse gases released via heating and cooling homes in the country would be reduced by 2.5million tons each year through the installation of efficient windows.5 The advantages are plenty- rethink the significance of windows in your future home improvement plans. It is sure to pay off in the long run.
- Climate Change: Energy Efficient Residential Windows and Doors Can Make Difference: http://www.cardinalcorp.com/wp-content/uploads/pdf/ClimateChange.pdf
- Energy Advice for Owners of Older and Historic Homes, U.S. Environmental Protection Agency: http://epa.gov/region5/sustainable/energyadvice.html
- Champion Windows: http://www.championwindow.com/about/guarantee.aspx
- Energy Efficiency 101: http://conservationcenter.org/energy-division-main/energy-efficiency-101-2/